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All our refurbished products come with a 6 months return to base hardware warranty.

Any hardware faults within the first 180 days the laptop should be returned and will either be repaired or replaced.

The item should be securely packaged and returned with a clear explanation of fault together with your order details. 

All our brand new products come with a 1 years manufacturers warranty.

Faults incurred after the warranty period please call our customer service team on 01689 880344 for assistance.

Return address:

The Designer Laptop Shop

The Big Yellow Offices

Office 6

12 Farwig Lane




Tel: 01689 880344
0208 466 7200

Official Resellers of Dell & HP Laptops
Many other brands available: Lenovo, Acer, Compaq
Official Microsoft Refurbishers
Microsoft Licenced Products
All laptops come with warranty